Privacy Policy for The Subtle Point

Effective Date: July 24, 2025

At The Subtle Point ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at thesubtlepoint.com (the "Site"), use our services, or interact with us. By accessing or using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

- **Personal Information**: This includes data you provide voluntarily, such as your name, email address, phone number, mailing address, health history, and payment details when booking appointments, subscribing to newsletters, or contacting us.

- **Health-Related Information**: As an acupuncture and wellness clinic, we may collect sensitive health data (e.g., medical conditions, treatment preferences) to provide personalized services. This is handled with the utmost confidentiality.

- **Usage Data**: Automatically collected information like IP address, browser type, device details, pages visited, time spent on the Site, and referral sources, using cookies and similar technologies.

- **Payment Information**: Processed through secure third-party providers (e.g., Stripe or PayPal) for transactions; we do not store full credit card details.

2. How We Use Your Information

We use your information to:

- Provide and improve our services, such as scheduling appointments, sending reminders, and personalizing treatments.

- Communicate with you about updates, promotions, or health tips (you can opt out anytime).

- Process payments and fulfill requests.

- Analyze Site usage to enhance user experience and optimize content.

- Comply with legal obligations or protect our rights.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

- Service providers (e.g., email platforms like Mailchimp or booking software) who assist in operations, bound by confidentiality.

- Legal authorities if required by law, such as subpoenas or health regulations.

- In the event of a business transfer (e.g., merger), but only with notice to you.

Health data is shared only with your consent or as necessary for treatment.

4. Cookies and Tracking Technologies

We use cookies to remember preferences, track analytics, and improve functionality. You can manage cookie settings in your browser, but disabling them may limit Site features. Third-party tools like Google Analytics collect anonymized data; view their privacy policies for details.

5. Data Security

We employ reasonable security measures, including encryption and firewalls, to protect your information from unauthorized access or loss. However, no system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

- Access, update, or delete your personal information by contacting us.

- Opt out of marketing emails via unsubscribe links.

- Request data portability or restriction in certain cases.

For California residents under CCPA/CPRA, you may request disclosure of collected data, deletion, or opt-out of sales (though we do not sell data). Submit requests via email.

We do not knowingly collect data from children under 13; if we discover such data, it will be deleted.

7. Third-Party Links

Our Site may link to external sites (e.g., social media). We are not responsible for their privacy practices; review their policies separately.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the effective date. Continued use of the Site constitutes acceptance.

9. Contact Us

For questions or requests regarding this policy, contact us at:

The Subtle Point

3600 South Beeler Street

Denver Colorado 80237

Email: info@thesubtlepoint.com

Phone: (720) 285-6251

This policy complies with relevant laws, including GDPR for EU users and CCPA for California residents. If you're in a region with specific data protection rights, contact us to exercise them.